Frequently Asked Questions - FREEDOM Naturals®

Frequently Asked Questions

How long should I use a product before I see results?

Because everyone is different, the time to see results will vary from person to person. Don’t be shy now- Using the products consistently will help improve skin and give you the best results.

Are FREEDOM Naturals® products tested on animals?

Fuzzy friends are never tested on. We vow to you that FREEDOM Naturals® and our parent company will never test on animals. You will find a cruelty-free symbol on our product boxes and/or labels.

What is the shelf life of FREEDOM Naturals® products?

Each product is coded with an expiration date either on the box, lid or crimped on the end of the tube.  Most of the products have an average shelf life of 3 to 4 years.

What is the return policy?

We realize everyone is different and we feel you shouldn’t have to pay for a product that doesn’t work for you.  We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. If you are not completely satisfied with your purchase, you may contact us within 30 days of your order and we will either replace, exchange or refund your purchase upon receipt of your returned product.  If you have a product that you would like to return, please call Customer Service at (800) 279-7282.

Where can I purchase FREEDOM Naturals® products?

You can purchase our entire line of products at To order products via phone, please call us at (800) 279-7282.

Do you have online promotions and sales?

Yes, please subscribe to our mailing list and follow us on social media @FREEDOMNaturals to learn about our current promotions and sales!

Is FREEDOM Naturals® part of the TriDerma® Company?

Yes, FREEDOM Naturals® is a brand under the TriDerma® company, for that reason you might see the name “FREEDOM Naturals® by TriDerma®” sometimes.

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